Delete your account

This page applies to both Duedoh and Duedoh Partner accounts.

Delete in the app

Sign in to the app.
Open Profile or Settings.
Select Delete account and confirm.

If you use the same identity in both apps, deleting it closes both traveler and partner access.

If you cannot sign in

Email support@duedoh.com from the address used for your Duedoh account with the subject “Account deletion request”. We may ask you to verify account ownership. Never send a login OTP, password or full payment credentials.

What is deleted

Your live account access, contact details, profile, preferences, device tokens, emergency contacts, partner biography, payout details and verification-document references are deleted or anonymised. Active bookings or Instant Connect sessions must be ended first, and a partner’s pending payout must be resolved.

What may be retained

Completed booking, payment, payout, tax, fraud-prevention, safety, dispute and legal records may be retained only for the period required by applicable law or a legitimate legal claim. They are separated from the active profile where feasible. Secure backups expire through normal rotation.

Need help? Contact support@duedoh.com.